Frequently Asked Questions

How can I place the order for online flower bouquet delivery?

To purchase, simply enter the quantity you desire and click "Add to Cart." Before making a purchase, make sure to read the product description and the shopping disclaimer. You can also add some magic to your gifting by pinning it with our fantastic add-on products. The final step is to go to the checkout page and enter your shipping and payment information, then click "confirm."

Do I have the option of cancelling my gift order once it has been confirmed?

Order cannot be cancelled once shipped. If you let us know before we ship your order, we can try to cancel it.

Do you accept bulk orders for corporate gifts delivery?

Yes, we accept bulk orders for delivery in multiple locations. We also offer bulk discounts. You can please see further information and fill in the Order/Query Form here at [email protected].

Can an order be customized?

No, the order cannot be customized.  You can reach our customer service department mail us at [email protected].

Is it possible to personalise the cake in any way I desire?

No, we cannot customize cakes usually. You can please add special instructions on the order form and we can try to accommodate. You can also contact us for custom cakes at [email protected].

Is there a fee for gift delivery or any other additional costs that I should be aware of?

We have different delivery times and days depending on the items in your basket and where you are located. Most places can have their packages delivered in 1-3 business days. The additional fee depends on the cost of the product, the quantity, and the place it is going to be delivered.

Which payments do you accept?

We accept Visa, MasterCard, PayPal, zipPay, AfterPay, Direct Deposit, Apple Pay and Google Pay is also an option. On our website, you can choose a specific country and currency, but this is just a suggestion, and all payments are converted accordingly.

Do you provide us with an invoice?

Yes, we do provide an invoice. Once the order is confirmed and the payment is made, you will receive an invoice on your mail ID.

Do you deliver at midnight?

No, we don’t do midnight delivery.