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Questions about an order, personalization, corporate gifting or delivery? Our gifting concierge is here to help — usually replying within a few hours.
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Nationwide delivery
Reliable 2–3 day delivery across Italy, with same-day in major cities.
A free gift message
Every order includes a handwritten note, on the house.
A real concierge
Our gifting team replies personally — usually within a few hours.
Quick Answers
Frequently Asked Questions
How long does delivery take across Italy?
Standard delivery is 2–3 working days nationwide, and express delivery is 1–2 days. We also offer same-day delivery in major cities like Rome, Milan, Florence and Naples when you order before the local cut-off time.
Can I personalize the contents of a gift basket?
Yes. Many of our baskets can be tailored to suit dietary needs or preferences, and we always include a free handwritten gift message. For bespoke or corporate orders, email [email protected] and our concierge will build something just for you.
How do I track my order?
Once your gift ships, you’ll receive an email with a tracking number and link. You can also check progress anytime on our Order Status page using your order number.
What payment methods do you accept?
We accept Visa, Mastercard, American Express and PayPal, with secure encrypted checkout. You can pay in USD or EUR — simply switch the currency toggle in the header before you check out.
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